1. PARTIES

This Agreement is entered into between the following parties under the terms and conditions set out below:

“BUYER”: (hereinafter referred to as “BUYER”)
Name & Surname:
Address:

“SELLER”: (hereinafter referred to as “SELLER”)
Hair in Istanbul
Address: Dikilitaş, Ayazmaderesi Cd No:5, 34349 Beşiktaş / Istanbul, TURKEY
Email: info@hairinistanbul.com
Phone: +90 542 429 99 90

By accepting this Agreement, the BUYER acknowledges that, upon confirmation of the order, they are obliged to pay the order amount along with any additional charges such as shipping fees and taxes, and that they have been duly informed in this regard.

2. DEFINITIONS

For the purposes of this Agreement:

  • MINISTRY: Ministry of Customs and Trade of the Republic of Turkey

  • LAW: Law No. 6502 on the Protection of Consumers

  • REGULATION: Distance Sales Regulation (Official Gazette: 27.11.2014/29188)

  • SERVICE: Any consumer transaction other than the supply of goods, provided in return for a fee or benefit.

  • SELLER: The company that, within its commercial activities, offers goods or services to the consumer.

  • BUYER: A natural or legal person who acquires, uses, or benefits from goods or services for non-commercial purposes.

  • SITE: The website owned by the SELLER.

  • ORDERING PARTY: The natural or legal person placing an order through the SELLER’s website.

  • PARTIES: The SELLER and the BUYER.

  • AGREEMENT: This Distance Sales Agreement executed between the SELLER and the BUYER.

  • GOODS: Movable property subject to purchase, as well as intangible goods such as software, audio, video, and digital content prepared for use in electronic environments.

3. SUBJECT

This Agreement governs the rights and obligations of the parties, in accordance with Law No. 6502 and the Distance Sales Regulation, regarding the sale and delivery of the product(s) whose characteristics and sale price are specified below and which the BUYER has ordered electronically via the SELLER’s website.

The listed and advertised prices on the website are the sales prices. Prices remain valid until updated or changed by the SELLER. Time-limited offers remain valid until the specified expiration date.

4. SELLER INFORMATION

Company Name: Hair in Istanbul
Address: Dikilitaş, Ayazmaderesi Cd No:5, 34349 Beşiktaş / Istanbul, TURKEY
Phone: +90 542 429 99 90
Email: info@hairinistanbul.com

5. BUYER INFORMATION

Name & Surname:
Delivery Address:
Phone:
Email/Username:

6. ORDERING PARTY INFORMATION

Name & Surname:
Address:
Phone:
Email/Username:

7. PRODUCT(S) SUBJECT TO AGREEMENT

7.1

The essential features of the product(s) (type, quantity, brand/model, color, unit price, total price, including VAT) are published on the SELLER’s website. During promotional campaigns, the features of the relevant product can be reviewed throughout the campaign period.

7.2

The sales price, including all taxes, is specified below:

Product Description Quantity Unit Price Subtotal (VAT Included)

Shipping Fee:
Total Amount:
Payment Method and Plan:
Delivery Address:
Recipient:
Invoice Address:
Order Date:
Delivery Date:
Delivery Method:

7.3

The shipping fee (delivery cost) shall be borne by the BUYER.

8. INVOICE INFORMATION

Name & Surname / Title:
Address:
Phone:
Email/Username:

The invoice will be delivered to the invoice address along with the order at the time of delivery.

9. GENERAL PROVISIONS

  • The BUYER acknowledges that they have read and confirmed the pre-information regarding the product(s) on the SELLER’s website, including basic characteristics, sales price, payment method, and delivery terms.

  • Each product subject to this Agreement shall be delivered within 30 days at most, depending on the BUYER’s location. If the SELLER fails to deliver within this period, the BUYER may terminate the Agreement.

  • The SELLER undertakes to deliver the product(s) in full, in compliance with the stated specifications, free from defects, with warranty documents, user manuals, and all required legal documents.

  • If it becomes impossible to fulfill the order, the SELLER will notify the BUYER within 3 days and refund the total amount within 14 days.

  • In the event of non-payment or cancellation of the payment by the bank, the SELLER’s obligation to deliver the product ceases.

  • If the BUYER’s credit card is used unlawfully by unauthorized persons after delivery, the BUYER must return the product within 3 days at the SELLER’s expense.

  • In cases of force majeure preventing timely delivery, the SELLER will inform the BUYER. The BUYER may choose to cancel the order, request a replacement, or delay delivery until the obstacle is removed.

10. RIGHT OF WITHDRAWAL

  • The BUYER has the right to withdraw from this Agreement within 14 days without providing any reason and without incurring penalties, starting from the delivery of the goods (or from the date of signing in case of services).

  • Notification of withdrawal must be made in writing via registered mail, fax, or email.

  • Products must be returned with the invoice, return form, packaging, accessories, and in an unused and undamaged condition.

  • The SELLER is obliged to refund all payments within 14 days and collect the product(s) within 20 days after receiving the withdrawal notice.

11. PRODUCTS NOT ELIGIBLE FOR WITHDRAWAL

The right of withdrawal does not apply to:

  • Custom-made products or personalized orders

  • Underwear, swimwear (bottoms), cosmetics, personal care products, and hygiene-sensitive items once the packaging is opened

  • Goods that are perishable or may expire quickly

  • Products that have been unsealed after delivery and cannot be returned for health/hygiene reasons

  • Digital content, software, audio/video recordings, and consumables if the packaging has been opened

12. DEFAULT AND LEGAL CONSEQUENCES

If the BUYER defaults on credit card payments, they are subject to the provisions of the agreement between themselves and their bank and shall pay interest to the bank. The BUYER accepts responsibility for all legal costs and damages incurred by the SELLER due to delayed payment.

13. DISPUTE RESOLUTION

In disputes arising from this Agreement, applications may be made to the Consumer Arbitration Committee or Consumer Courts in the BUYER’s place of residence or where the transaction took place, within the monetary limits set by the applicable law.

14. EFFECTIVENESS

When the BUYER makes payment for the order placed through the Site, they are deemed to have accepted all the terms of this Agreement. The SELLER is responsible for ensuring the BUYER has electronically confirmed and accepted this Agreement prior to order completion.

SELLER: Hair in Istanbul
BUYER:
DATE: